For hearing-aid clinics

Your 90-day follow-up. Done for you.

Harper texts every patient you fit through their first 90 days — the make-or-break window when most people give up. Warm check-ins, practical tips, and a friendly ear, with zero calls for your front desk and no app for the patient. More aids stay in ears instead of drawers.

See it in action

Real conversations, not canned reminders.

Day 3 · settling in

Hi June — three days in. How many hours did you wear them yesterday?

Maybe four? They feel so loud in the kitchen — the tap is unbearable.

That's completely normal this early — your brain's turned the volume back up on sounds it had learned to ignore. It settles. Build up a little each day, and take them out for a break whenever you need one. You're doing well.

Ok, that's really reassuring. Thank you 🙂

Day 9 · pointing to the clinic

Good morning Raymond — how are you and the new aids doing this week?

Pretty good thanks! They feel a bit loose though — do I come to you to get them adjusted?

Glad they're settling in! Fit adjustments are done by your clinic — give them a quick call and they'll get you scheduled. Anything I can help with in the meantime?

How it works

Five seconds to enrol. Harper takes it from there.

Add a patient

Just their first name, last name, and cell number — no forms, no setup. Harper texts a warm welcome the moment you hit enroll.

Harper checks in

Friendly, human texts across the first 90 days — how day one went, coping in noisy rooms, getting through the tough weeks. Harper learns each patient and tailors the conversation.

It runs itself

Harper handles the day-to-day on its own. Every conversation is on your dashboard to see, and you can pause Harper for any patient whenever you want.

You see all of it

Finally know what happens after the fitting.

Between the fitting and the follow-up, most clinics are in the dark. Harper isn't.

Every conversation

Each patient's full thread is on your dashboard — read how week two is really going without picking up the phone.

Day-90 outcomes

At day 90 Harper asks each patient whether they're still wearing their aids — so you see how every fitting ended, in their own words.

The work, counted

Your overview shows every check-in sent and every reply handled, in plain numbers.

Try it yourself

Text yourself the experience.

See exactly what your patients get. Enter your cell and Harper will text you like it's day one with new hearing aids — reply and it replies back, just like the real thing.

Works with what you've got

Device and EHR agnostic. No integration project.

Any hearing aid

Phonak, Oticon, Starkey, ReSound, Widex — Harper doesn't care which brand you fit. It supports the patient through the adjustment, not the device.

Any practice system

No EHR or practice-management integration to build. Harper runs alongside whatever software you already use — nothing to connect, nothing to migrate.

Live today

No installs, no IT project. Sign up and enroll your first patient in minutes — Harper takes it from there.

Why it matters

The first weeks decide everything.

The brain takes six to twelve weeks to adjust to hearing aids. The people who push through those weeks tend to succeed — the ones who give up usually do it early, and quietly, when a small frustration goes unanswered. A timely, encouraging nudge is often all it takes.

Follow-up without the phone timeEvery patient checked in on, on schedule — no staff hours spent dialing.
Catch wobbles earlyHarper hears the frustration before it becomes a return.
Support between visitsPatients feel looked after without booking an appointment.
Fewer returnsThe payoff: more successful fittings, more confident patients.

Built responsibly

Support, not a substitute for care.

Harper coaches and encourages — it never diagnoses, assesses, or gives medical advice. If a patient raises something clinical or says they're struggling, Harper responds with care and hands it straight to your team. It's everyday behavioral support, not a medical device.

Pricing

Simple, flat pricing.

$249 / provider / month

Unlimited patients. Unlimited messages.

Start free — enrol your first 20 patients before you pay a cent
Every feature included — dashboard, check-ins, escalations, outcomes
No setup fees, no per-message charges, no usage caps
Works with any hearing aid and any practice system
Cancel anytime