Add a patient
Just their first name, last name, and mobile number — no forms, no setup. Harper texts a warm welcome the moment you hit enrol.
For hearing-aid clinics
More of your patients keep their hearing aids.
Harper is a warm text-message companion that checks in with your patients through their first 90 days — the make-or-break window when most people give up. Encouragement, practical tips, and a friendly ear, so more aids stay in ears instead of drawers.
How it works
Five seconds to enrol. Harper takes it from there.
Harper checks in
Friendly, human texts across the first 90 days — how day one went, coping in noisy rooms, getting through the tough weeks. Harper learns each patient and tailors the conversation.
You stay in the loop
Every conversation is on your dashboard. Step in and message anyone yourself, and Harper flags the moment someone wants to stop or needs a human.
Why it matters
The first weeks decide everything.
The brain takes six to twelve weeks to adjust to hearing aids. The people who push through those weeks tend to succeed — the ones who give up usually do it early, and quietly, when a small frustration goes unanswered. A timely, encouraging nudge is often all it takes.
- Catch wobbles earlyHarper hears the frustration before it becomes a return.
- Fewer returnsMore successful fittings, more confident patients.
- Lighter follow-up loadRoutine reassurance handled, so your team focuses where it's needed.
- Support between visitsPatients feel looked after without booking an appointment.
Built responsibly
Support, not a substitute for care.
Harper coaches and encourages — it never diagnoses, assesses, or gives medical advice. If a patient raises something clinical or says they're struggling, Harper responds with care and hands it straight to your team. It's everyday behavioural support, not a medical device.
Bring Harper to your clinic.
A short demo, and we'll have you supporting patients within a week.
Book a demo